Q.How do you increase customer loyalty with a mobile app?
A. Today consumers are extremely tech savvy, with the explosion of smartphones, people are able to research for products and services right from the palm of their hands. Often times they will come into your place of business and already researched the details of the product before purchasing. Our products give business and their customers the ability to interact with each other on a level like never before. With an app tailored for a specific business, customers are able to have access to that business on their terms.
Q. How much does it cost to implement a custom mobile app?
A. Our products are extremely cost effective. We have eliminated all the barriers that a business would face, the costs are minimal. You can get your app up and running for approximately $750. With Mass Mobile Apps, there is no reason for a business owner not to adopt a mobile app for their business.
Q. What content should be included to make an app successful?
A. The main thing that is necessary for a successful launch is adoption. It is imperative that businesses get their customers to not only download their app,and to keep it from being deleted off their phones. That is where the loyalty portion kicks in, once a customer has downloaded the app, they are not likely to delete it if they have points or dollars within it. Content is also a great tool to keep your customers engaged. Make sure to update the gallery at regular intervals, send Push notifications, and encourage sharing of images, and marketing messages with your customers.
Q. If a business owner implements one of your apps, are they able to tweak it to meet their needs?
A. Absolutely! We are a custom mobile app developer, we are able to do what ever a customer would need. With that being said, it is important to note that our products were designed by people on the front lines, and not by techies. We have members on our team that have worked in various areas of industry, and they have brought their experience and expertise to our platform.
Q. Does a business owner need to be tech savvy to implement an app?
A. Great question! Again, going back to the last answer, we have designed this app from the perspective of a business owner. It is extremely user friendly, and easy to understand and master. So the answer is No, they do not have to be a programmer to use our products.
Q. Why do you think that a loyalty app is key for a business today?
A. Studies have shown that businesses with a loyalty program generally preform 20-25% better than businesses that do not have one in place. And the loyalty app is the most current means of implementing that program. Customers do not want another plastic card in their wallets. By having your own app, you are further extending your brand. You have the instant credibility of being on the “App Store” and you are also now able to reach your customers in a way that was not available in the past. Traditional marketing tools like email are becoming less and less effective. Business owners today need to know that their marketing efforts are being channeled effectively, and that their resources are being used wisely. Today their is no better way to do that, than with your own mobile app. The mobile app will be for business in the future, what the website was for business in the past!