Staying Connected With Customers

In today’s COVID-19 world, where businesses are closed and social distancing is the new normal how do you as a Business Owner stay connected to your customers? Any and every way you can… I have received emails from most of the companies I deal with telling me about the measures they are taking to combat the virus and after a few of those I have begun deleting and moving on without reading the rest.

That’s where having a channel that a Business Owner can use to get their messages out and know they are being seen is CRUCIAL! Its not so much about now, but about after this blows over (and it will blow over) that your customers will need to know that you are back and how you will be conducting business moving forward.

The main stream media is doing a great job at keeping people informed on the general conditions and closures that we are all having to deal with now, so letting your customers know that you are closed is not a necessity. What is important is staying in touch with your base during this time with positive content and information about your business and when the time comes that we can get back to some type of normalcy to let them know when you will be back.

With this down time, its the perfect time to get your business setup with the channels of communication your customers are used to using and there is no better channel than Mobile. The team at Mass Mobile Apps have the ability to set you up with a custom mobile app that will allow you to connect with customers via 1)Push Notifications 2)Email and 3)SMS/Text Messaging. All 3 channels are directly integrated into our system and will give you 3 x the advantage of just using 1.

Connect with our team to get you setup and connected with your customers, we understand that your revenues are down so we are offering low cost options to get you setup.

There is no point in panicking over things you cannot control, get ready and be ready for the moment when you are back in business!