Restaurant, Salon, Clothing Boutique or Shoe Store, every small business should have an app! It’s EXTREMELY AFFORDABLE, easy to manage and a must have in today’s Mobile First World!
Why do SMEs need mobile apps? That is no longer the question, rather How can a Small Business survive without one?
ALL Your customers use mobile apps
The three most important trends today? Mobile, mobile and mobile. People almost exclusively use their smartphone to purchase, pay, play, work, learn and communicate. Consumers have switched from desktop to mobile and from browsers to apps. So whether you’re a hotel, restaurant or boutique, your customer prefers mobile.
- The average American already spends more than two hours a day on a mobile device and the majority prefers mobile apps over websites. 86% of mobile time goes to apps and only 14% to the browser.
- In Sweden apps have become the preferred shopping channel of mobile buyers (41% app, 36% browser). Source Statista.com
More potential for customer loyalty
Mobile apps have more potential for SMEs when it comes to marketing and customer loyalty and, therefore, are a good way to increase revenue.
How do apps increase loyalty and revenue?
The company’s logo or app icon is clearly visible on the smartphone screen so you are only one tap away from interaction and user engagement.
SMBs with mobile apps don’t wait for visitors to come to their website; they interact with their users. Does a website see it when an app user is in the neighborhood? Can a website send that user a Geo based push message with a special offer? Apps can. With an app you can send anyone in a specific area a message that you have a special sales afternoon. Or you could offer guests a free coffee if they stops by in your shop. See how to send geo based push messages
Apps also house all of the company’s digital assets like, social media, website, blog and website in one place, beautifully curated in the corporate style, without the competition of other Facebook posts or tweets. You’ll get maximum attention.
Any company, from hairdresser to Cafe to a Retail Boutique can have an in-app customer loyalty card with an attractive savings program. There is no need for separate cards or stamps. All app owners can craft a Loyalty Program within minutes. Your app is a great way to get your customers coming back more often and spending more when they do. Studies have proven that it is easier and cheaper to retain a customer than it is to acquire a new one.
For companies, it is an extension of your brand, that will give you instant credibility with your clients. With a Mass Mobile Apps app you get a professional presence in both app stores, a special app promotion video for your website and your app will help you rank higher on Google’s search engine.
E-commerce becomes M-commerce
M-Commerce will soon out pace E-Commerce, and it would be a wise decision to have your business ready sooner, rather than later. Our Shopping cart, also lets you setup a complete M-Commerce tool directly in your app, or if you already have an existing e-com site, than it can be directly integrated into your app.
Why do people prefer apps?
Simply put a native mobile app is specifically designed for your mobile device. Even the best responsive websites are hard to read and navigate on a smart phone. A Mobile App is today and tomorrow, and Mobile Website is so yesterday.